Communicate with your volunteers



Facebook is a hugely popular free social networking site that that enables registered users to create profiles, send and receive messa

Community Social and Economic Development Worker Louise Barbé has been part of the team at West Harton Churches Action Station for just over two years. As a ‘late starter’ with technology herself, she knows just how frustrating learning to use a computers and the internet can be. It’s her job to make things as easy as possible for the learners of West Harton!

Google+ Hangouts

A video conferencing app from Google as part of the Google Apps family. Catch up face-to-face and host virtual meetings from your desk.
Rahima Begum, Community Regeneration Officer for Southern Housing Group, talks about how Google+ Hangouts have been helpful for communicating with both staff and volunteers.

Mad Mimi


Simple email software for small organisations and clubs.


WordPress helps you create a free blog, or go further and build your own free non-profit website.
If you’re going to stand a chance of getting your name out there, having a website is a must. But it’s expensive and time consuming to develop one, right? Wrong! Richard Wallwork - manager at New Era Trust - tells us how WordPress is one digital tool they simply couldn’t do without.


Twitter is a real-time information network that connects you to the latest stories, ideas, opinions and news about what you find interesting. Simply find the ones you find most compelling and follow the conversations.

Nicola Wallace-Dean is the centre manager for Starting Point in Stockport and found using Twitter an excellent way of recruiting and communicating with volunteers.



An amazing team collaboration tool that is essentially searchable, channel-based chat, but done really, REALLY well!


MailChimp helps you design email newsletters, share them on social networks, integrate with services you already use, and track your results.
Sue tells us how MailChimp makes creating and sending e-newsletters, and managing contacts a breeze.



Superb online collaborative mind mapping



The original free instant messaging, video conferencing and internet phone tool, usable on desktop computers, laptops, smartphones and tablets.


LinkedIn is a social media platform where you can connect with the people you do business with, and share your company updates through direct mes



StreetBank allows you to post messages in a way similar to Facebook but directly to the club members



Yammer brings the power of social networking to your company. Yammer is as easy to use as great consumer software like Facebook and Twitter, but is designed for company collaboration, file sharing, knowledge exchange and team efficiency.

Rachel Verney, Manager of Central Services, talks about how she has used Yammer as a tool for the Kingston CAB’s Pro Bono legal advice project.

Team viewer


Use TeamViewer for online team meetings and presentations.

Message Hero


Send and receive group SMS text messages instantly to your customers, members and staff.

Google Drive


Google Drive allows you to store documents safely, access them from anywhere you have access to a browser and the internet, and collaborate on documents in real-time with other people

Southern Housing Group
Anthony Snead, Digital Champion for Southern Housing Group, talks about how Southern Housing Group uses Google Drive to store and share documents quickly and securely.