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Janet from NCTLC Trust uses Golden Giving to maximise donations

The National Children’s Tumour Leukaemia and Cancer Trust needed an easy online way to collect donations and to help their fundraisers do the same. Janet from NC TLC tells us why she chose Golden Giving to do the job.
Tell us a bit about yourself. (Your job, organisation, and your technical ability!) 
NC TLC Trust is the National Children’s Tumour Leukaemia and Cancer Trust, dedicated to supporting families living with childhood cancers. We provide a practical and emotional support for the families from the point of diagnosis. The charity was set up by families undergoing treatment in Northamptonshire and surrounding areas and is unique in that it’s run by likeminded people supporting each other and forming new friendships along the way. We give practical advice and support to families. As a charity, we pay for the things the families cannot, such as wigs for teenage girls. We provide financial help towards the high costs of hospital visits, ie parking costs and accommodation. We also offer holidays in our charity caravan in East Sussex. NCTLC Trust also offers a support network of other families going through similar situations and provide counselling and psychotherapy by a qualified Family Support Worker.
Why did you look for this tool in the first place? What did you need help with? 
As a charity, we rely solely on donations from sponsors and the general public. Finances can be very limited, especially during these tough times, therefore fundraising sites the tools to raise money more effectively. The majority of the fundraising sites, although implying that they are free, charge charities monthly fees for their facilities, or set-up costs, together with fees deducted from donations and Gift Aid. Golden Giving does not charge charities or donors any subscriptions, set-up fees, or commission. Golden Giving is 100% free, allowing NC TLC Trust funding to solely go to help families affected with childhood cancer.
How did you find out about the tool? 
Through a meeting with a fundraiser, we researched it and joined. The Golden Giving team has a personal approach - they have come and met us, providing us with the most efficient bespoke solution for our charity, which is why we use them.
What is this tool mainly used for? 
This tool helps support charities with fundraising, freeing them to focus on front line causes, rather than business administration and technical integration.
What do YOU use it for? 
We mainly use it for donations using the Golden Giving Donations Widget. Our supporters use Golden Giving to donate and fundraise for us online. Golden Giving also provide us with the Golden Giving Goodies, including event management system, ticket management system, standing order management, single donations with credit debit card, regular donations with standing orders and direct debits, etc.
What have been the benefits of using this tool? 
Because it’s free and simple to use, we’ve saved time and money for our charity. We will always support organisations like Golden Giving as their mission is entirely dedicated to improve the UK charities fates. We have finally got in the UK a transparent free fundraising and donation website, happy to meet their charity partners and help them implement the necessary technology to enable free donations and fundraising.
Is there any cost attached to using this tool? 
Are there any online tutorials available? 
The Golden Giving FAQs provide a lot of helpful tips. The Golden Giving team are also very friendly and helpful whenever we have contacted them.
Did this tool need much of your or a colleague’s time to set up at the beginning? 
Not at all, Golden Giving set it all up for us. (Also the donation and fundraising widgets were easily added to our site with clear instructions from Golden Giving.)
Are there any limitations to using this tool? 
Do you have any top tips for using this tool? 


reynoldread Glad to see when they say 'Free' they actually mean it.
Wednesday, March 13, 2013 - 10:18