Share this page

Gateshead libraries use Eventbrite to run an e-Day event

Jacqui Thompson is the Community Learning Officer for Gateshead Libraries and delivers a wide range of computer courses and taster sessions to the local community. She also works with a network of partnership organisations to make sure users of Gateshead Libraries benefit from as many community activities as possible.

Why did you look for this tool in the first place? What did you need help with?
I was organising an event to encourage new people to use the library and was looking for ways to publicise it to reach people who weren’t library regulars.

How did you find out about the tool?
I visited one of the groups taking part in the event, and somebody there recommended Eventbrite. They’d used it before to good effect, so I was keen to try it out for myself.

What is this tool mainly used for?
This is an all round event organisation system available online for people to use to create, share, and join any event. You can promote your event and sell tickets online, send invitations, collect payments, and track registrations all in one place. You can also search Eventbrite for events other that are taking place., that might be relevant to you.

What do you use it for?
To publicise the event. The idea was to encourage people to look at libraries in new ways and enable Gateshead residents to experience technology they might not have come across before.

Why has this tool been useful to you?
I loved using this resource for a number of reasons. The layout of the site makes it really easy to use, you can set links to Facebook and Twitter up quickly.

Once you’ve set your event up there are loads of fantastic features. I was notified by email each time a booking was made, and I could see how many people had viewed the event or tweeted about it . On the day I could check in guests electronically, scan a QR code or tick off on a register – it was all so easy! The option is there to print out name badges as well. What’s more, it’s brilliant for evaluation purposes - I can export graphs of the statistics.

Is there any cost attached to using this tool?
This was a free event so there was no charge. Thereis a charge if you’re asking people to pay for their tickets for more informaiton go to

Are there any online tutorials available?
There are help sections to support you each step of the way, and a help centre that you can contact, however, setting up an event is really straightforward, honest.

Did this tool need much of your time to set it up at the beginning?
No, it’s really quick and easy.

Are there any limitations to using this tool?
I haven’t found any! I have viewed the site both as a manager of the content and as a customer booking a ticket. The site is well established and has everything covered.

Do you have any top tips for using this tool?
I used the details as part of my work email signature and added it to the libraries’ website. Obviously it also went in any adverts about the event too.

Are there any other online tools that you have used that you would recommend and why?
Twitter is a great way to make new contacts and to promote events. I also joined a number of forums such as RaspberryPi and Computing at Schools so that I could promote the event to those communities too.


davekippax It is very pleasing to see the statutory sector supporting the local community and seeking their involvement with technology. I commend Jaqui for her enthusiasm and true engagement. She is obviously well informed and shares her passion with the community.
Wednesday, February 20, 2013 - 09:23
Jacqui0 Eventbrite and Survey Monkey have recently merged and so you can send out a survey to people who requested tickets for your event.

Both services are Free for the basics.

Friday, November 16, 2012 - 15:23